Thank you for visiting this site.  We are a management consulting firm with specific expertise in the following key areas:

  • General Management 
  • Leadership Development
  • Sales Management
  • Sales Force Training and Coaching
  • Operational Analysis and Tactics
  • Business Succession Planning
  • Banking Proposals and Negotiations

 

General Management Support

In many situations, managers/leaders do not have the opportunity take a step back and review their business concerns and issues with an experienced impartial source that provides honest and objective feedback. For example, change is the life blood of any organization and the communication, implementation and follow-up strategies associated with managing that change is a crucial element to any level of success. We can provide that support in creating a roadmap for change whether it is in the areas of operations, sales, marketing, production, facilities or merchandising.

Leadership Development

The ongoing development and growth in leadership skills is a necessary constant as your business evolves.

We can provide one-on-one coaching or group training with respect to implementing a development strategy specific to your business where managers and supervisors can grow their skills. As an illustration, many companies promote staff from within, which ensures the individual has a strong background in the processes and culture of the company; however, they may not have the necessary training to properly deal with the issue of supervising staff who were once co-workers or are friends. It can be difficult and emotionally exhausting for these individuals!

We can help.

Sales Management

“Getting the prospects and signing them up” can be one of the most challenging aspects of operating any business! The disciplines associated with ensuring your sales team are focused on the correct prospecting activities, the most effective reporting of those activities, and the most effective sales techniques such as needs-based selling are crucial. As well, the ability to communicate to clients your company’s key differentiators is important. What makes you unique from the competition? “What’s in it for the client” messaging and sound bites which every member of your team needs to easily convey in any client situation.

Whether you have 3 staff or 100 staff we can review and uncover the most effective ways to improve the overall sales management of your client facing staff members.

Sales Force Training and Coaching

We offer a hands-on training specific to your organization, markets and team. The understanding of your target client, products and services is incorporated into the training provided. As well, follow-up, review and reinforcement of skills that have been developed are available to ensure they become ingrained into the sales team’s day-to-day activities.

Operational Analysis and Efficiencies

When you go to a physician for a check-up, you will undergo a number of tests to ensure that you are healthy and should additional investigation be required, you are referred to specialists. Not unlike that doctor, we will work with you to do that operational check-up to review your company’s health.  The recommendations/diagnosis developed can be implemented through a team of specialists where required. Once your check-up is completed, we have access to capable specialists in a number of areas, whether developing business and marketing plans, facilities/office redesign, imagine and branding, marketing, website design and management, social networking, accounting or legal.

Implementation Strategies and Tactics

Our experience has taught us while there are a lot of good ideas in the world of business, many are wasted due to an inadequate implementation strategy or the lack of focus surrounding the tactics required for success. We can help build a hands-on approach, unique to your business, while ensuring those great ideas are implemented and operational for the long-term.

Business Succession Planning

Planning for the sale of a business can be an extremely difficult process for many owner operators of small businesses. There are a number of emotional choices to make in the process which represent decisions that many owners would prefer to ignore until it is too late. Do not be one of those owners.  Give us a call and we can help map out those important considerations for your particular situation. It is recommended that business owners should start this planning process approximately five years in advance of the planned sale of the business. Remember, this is not just an accounting or legal process.  It is much more than that if you want the maximum dollars for your business, your family and your retirement.

Banking Proposals and Negotiations

  • Many owners do not have a lot of experience in dealing with their financial institution. Questions such as: “What do they want from me?”; “How can I manage that relationship better?”; “How can I get a better rate?” arise all the time. We can assist you with resolving some of these concerns and probably save you some money in the process. Remember, your banker is probably as over-worked as you are! You need to know how to make their life easier for them and consequently, strengthen your negotiating position.